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Bulletin to our Colorado Policyholders

Released on: Apr 7, 2020, 15:30 PM
Colorado Bulletin No. B-5.38 Actions to Protect Consumers with Property and Casualty Insurance Policies During the COVID-19 Public Health Emergency in Colorado

The Colorado Division of Insurance has directed all insurance companies issuing coverage to personal and commercial policyholders to make reasonable accommodations to prevent individuals and businesses from losing coverage due to cancellation for the non-payment of premium during this unprecedented time.  

Reasonable accommodations include, but are not be limited to:
  • Extension of premium grace periods;
  • Waiver of late payment fees;
  • A moratorium on cancellations for non-payment;
  • Defer any non-renewal underwriting actions; and
  • Provide a continuation of coverage for any expiring policy. 
Such accommodations are available for as long as Public Health Orders are in effect or until the Bulletin is rescinded, whichever is later.

Policyholders facing financial hardships caused by steps to slow the spread of COVID-19 are encouraged to call our billing office at 800-637-6309 to start a conversation.