Contact UFG

Contact us

How to Reach Us

Have a question about your policy, bill or claim? Need to send us a form or payment? At UFG, we’re available to respond to your requests and inquiries, no matter how you prefer to reach us—by phone, mail or email. We also understand that when dealing with a complex issue, there’s no substitute for a real person, so get in touch with us today!

Contact by Phone

By Phone

Help Desk Technical Support


Individual/Business Insurance
Phone: 800-553-7937
Claims: 800-343-9131
Billing: 800-637-6309

Contact by Email

By Mail

Corporate Address:

United Fire Group
118 Second Ave. SE
Cedar Rapids, IA 52401

*Overnight payments can be sent to the address above

Payment Address:
United Fire Group
P.O. Box 73909
Cedar Rapids, IA 52407-3909

Contact by Email

By Email

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Office Locations

UFG is headquartered in Cedar Rapids, Iowa, with five regional offices located in Los Angeles, California; Rocklin, California; Westminster, Colorado; Pennington, New Jersey; and Webster, Texas.

Cedar Rapids Branch 
118 Second Ave. SE
P.O. Box 73909
Cedar Rapids, IA 52407-3909

Sacramento Branch
3880 Atherton Rd.
Rocklin, CA 95765

Denver Branch 
11030 Circle Point Rd. #425
Westminster, CO 80020
Princeton Branch 
10 N. Highway 31
P.O. Box 278
Pennington, NJ 08534

Houston Branch
455 E. Medical Center Blvd.
Webster, TX 77598

UFG Specialty Division 
101 N. 1st Avenue
Suite 1750
Phoenix, AZ 85003