Contact us

How to Reach Us

Have a question about your policy, bill or claim? Need to send us a form or payment? At UFG, we’re available to respond to your requests and inquiries, no matter how you prefer to reach us—by phone, mail or email. We also understand that when dealing with a complex issue, there’s no substitute for a real person, so get in touch with us today!

By Phone

Help Desk Technical Support
800-895-6253

Business Insurance
Phone: 800-553-7937
Claims: 800-343-9131
Billing: 800-637-6309

By Mail

Corporate Address:
UFG Insurance
118 Second Ave. SE
Cedar Rapids, IA 52401

*Overnight payments can be sent to the address above

Payment Address:
UFG Insurance
P.O. Box 73909
Cedar Rapids, IA 52407-3909

By Email

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Office Locations

UFG is headquartered in Cedar Rapids, Iowa with five regions and offices located across the country.

Great Lakes and Midwest regions
118 Second Avenue SE
Cedar Rapids, IA 52407
Mountain region
11080 Circle Point Road, Suite 180
Westminster, CO 80020
Northeast region
Office location coming soon

Southwest region
Plano on Park
101 E Park Blvd, Suite 600
Plano, TX 75074

Second office location coming soon
Western region
925 Highland Pointe Dr., Suite 450
Roseville, CA 95678

UFG Specialty
3200 N Central Avenue
Suite 1225
Phoenix, AZ 85012