Contact us

How to Reach Us

Have a question about your policy, bill or claim? Need to send us a form or payment? At UFG, we’re available to respond to your requests and inquiries, no matter how you prefer to reach us—by phone, mail or email. We also understand that when dealing with a complex issue, there’s no substitute for a real person, so get in touch with us today!

By Phone

Help Desk Technical Support

800-895-6253

Individual/Business Insurance
Phone: 800-553-7937
Claims: 800-343-9131
Billing: 800-637-6309

By Mail

Corporate Address:

UFG Insurance
118 Second Ave. SE
Cedar Rapids, IA 52401

*Overnight payments can be sent to the address above

Payment Address:
UFG Insurance
P.O. Box 73909
Cedar Rapids, IA 52407-3909

By Email

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Office Locations

UFG is headquartered in Cedar Rapids, Iowa, with five regional offices located in Los Angeles, California; Rocklin, California; Westminster, Colorado; Pennington, New Jersey; and Webster, Texas.

Cedar Rapids Branch
118 Second Avenue SE
P.O. Box 73909
Cedar Rapids, IA 52407-3909

Sacramento Branch
3880 Atherton Road
Rocklin, CA 95765

Denver Branch
11030 Circle Point Road #425
Westminster, CO 80020

Princeton Branch
200 Princeton South Corporate Center
Suite 300
Ewing, NJ 08628

Houston Branch
455 E. Medical Center Boulevard
Webster, TX 77598

UFG Specialty Division
101 N. 1st Avenue
Suite 1750
Phoenix, AZ 85003