
Contact Us
How to Reach Us
Have a question about your policy, bill or claim? Need to send us a form or payment? At UFG, we’re available to respond to your requests and inquiries, no matter how you prefer to reach us—by phone, mail or email. We also understand that when dealing with a complex issue, there’s no substitute for a real person, so get in touch with us today!

By Phone
800-895-6253
Individual/Business Insurance
Phone: 800-553-7937
Claims: 800-343-9131
Billing: 800-637-6309

By Mail
United Fire Group
118 Second Ave. SE
Cedar Rapids, IA 52401
*Overnight payments can be sent to the address above
United Fire Group
P.O. Box 73909
Cedar Rapids, IA 52407-3909

By Email
Office Locations
UFG is headquartered in Cedar Rapids, Iowa, with five regional offices located in Los Angeles, California; Rocklin, California; Westminster, Colorado; Pennington, New Jersey; and Webster, Texas. We also have a claims office in Metairie, Louisiana.
118 Second Ave. SE
P.O. Box 73909
Cedar Rapids, IA 52407-3909
Sacramento Branch
3880 Atherton Rd.
Rocklin, CA 95765
Denver Branch
11030 Circle Point Rd. #425
Westminster, CO 80020
10 N. Highway 31
P.O. Box 278
Pennington, NJ 08534
Houston Branch
455 E. Medical Center Blvd.
Webster, TX 77598
UFG Specialty Division
101 N. 1st Avenue
Suite 1750
Phoenix, AZ 85003