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UFG receives a DCC Elite™ Certification for 2022 by Deep Customer Connections

Released on: Sep 13, 2021, 12:00 PM
CEDAR RAPIDS, Iowa – September 13, 2021
Deep Customer Connections (DCC), a firm helping P&C carriers measure carrier-agent relationships, has named UFG Insurance as one of its 2022 Elite™ partners.

The status validates a commitment to — and exceptional performance in — ease of doing business per the voice of independent agents. Using standardized metrics and competitive benchmarks derived from each carrier’s agent network, carriers had to demonstrate success in ease of business in order to qualify for this certification.

“The DCC Elite program recognizes carriers who step up in a profound way to support their distribution network,” said Jason Bogart, CEO of Deep Customer Connections. “Many carriers claim to make it easy for their agents to write business, but few actively invite anonymous feedback from all of their agents to make sure that they deliver on their promise.”

“We’re honored to receive this prestigious certification,” said Mike Sheeley, CMO, UFG Insurance. “The entire UFG team has put forth a tremendous amount of work in making it easier for our independent agents to do business with us. We’re thrilled to receive recognition from the DCC Elite program.” 

Other carriers achieving 2022 Elite status include EMC, Mutual of Enumclaw, Safety Insurance, and WCF Insurance.


About UFG 
Founded in 1946 as United Fire & Casualty Company, UFG, through its insurance company subsidiaries, is engaged in the business of writing property and casualty insurance.

Through our subsidiaries, we are licensed as a property and casualty insurer in 50 states, plus the District of Columbia, and we are represented by approximately 1,000 independent agencies. A.M. Best Company assigns a rating of "A" (Excellent) for members of the United Fire & Casualty Group.

For more information about UFG, visit www.ufginsurance.com.

Contact: Casey Prince
Assistant Vice President & 
Marketing Communications Manager
UFG Corporate Communications
319-399-5622 (w), 319-360-5578 (c)