Report a claim
Do you have a claim to report?
At UFG, we understand that a loss can turn your world upside down, which is why we are committed to making the claim process as simple as possible—bringing your world right side up in no time.
How to report a claim to UFG
UFG encourages you to report your claim as soon as possible after a loss, using one of our three claim-reporting options. We have claims representatives strategically located throughout the country, allowing us to resolve claims quickly and efficiently. If a property loss occurs outside of normal business hours, please take reasonable measures to protect the property from any further damage.
All pollution claims should be reported immediately to XL Catlin at 800-432-2481—24 hours a day, seven days a week. Pollution claims are time sensitive and XL Catlin provides expert, cost-effective services to respond to spills and manage pollution-related incidents.
UFG workers compensation policyholders who need to reach 24/7 nurse triage provider, CorVel, should call 844-842-2674. Addressing minor on-the-job injuries quickly may help employees on the path to recovery faster (and may prevent an expensive claim, too).
If you are located in New York and need to begin, change or cancel the transmittal of workers' compensation benefits checks, you can fill out the NY Direct Deposit Authorization Form.
Report your claim online
UFG policyholders can complete our online claim form. For efficient processing of your claim, please provide as much detail as possible on the form.
UFG Customers
Contact UFG to report auto, home and business insurance claims — 24 hours a day, seven days a week:
- Phone: 800-343-9131
- Email: irnewclaims@unitedfiregroup.onmicrosoft.com
- Fax: 888-514-9190
Report the claim to your agent
If you are unable to find your insurance agent’s contact information, use our UFG Agent Locator for assistance.
