Risk control expertise
People are the heartbeat of any great business — the tools in our online safety resource library are available to help any business build a safer workplace. Some insureds can boost safety with support from UFG risk control experts.
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Surety bonds for contract or commercial
Surety bond needs are extensive — so are our products. From commercial bonds to construction contract bonds, the responsive, trusted and knowledgeable UFG Surety team is ready to help get the job done in all 50 states.
Learn moreCertified mail from UFG Insurance claims will switch to email
Released on: Mar 25, 2020, 13:00 PM
Stopping the spread of COVID-19 doesn’t mean we stop communicating
It just means we communicate differently.
As many across our nation practice social distancing by staying home, we realize this may influence accessibility to U.S. mail. Because UFG claim teams often send certified letters, we’re changing our routine to help ensure messages are received. We will lean on email instead of sending certified letters when a confirmed e-address is on file.
We’d like to remind agency partners to share email addresses and cell phone numbers of insureds and claimants if known at the time of claim filing. This small change will help us remain connected even when we’re far apart.
As our claim teams continue to uphold a gold-standard level of service during this unprecedented time, it’s of vital importance to us that policyholders—especially those who have filed a recent claim—receive punctual messages.
Thank you for taking the extra step to share email and cell phone information and partnering with us to keep claims communications flowing.
