Think UFG for deep expertise, specialized capabilities, personal relationships and responsive service
When customers turn to you for insurance protection, turn to your trusted team at UFG Insurance. We’re a company committed to delivering deep expertise and specialized capabilities to meet the evolving needs of today’s business owners, underpinned by the personal relationships and responsive service our partners value.
Deep expertise parallels our broad risk appetite
With deep underwriting expertise across six distinct business units, a broad risk appetite for small, mid-sized and large businesses, comprehensive coverage solutions and property capacity up to $75 million per location for sophisticated schedules, we provide a strong and stable market for our customers.
MIDDLE MARKET
Manufacturing:
- Metal fabrication
- Component parts (automotive, industrial, commercial)
- Machinery and equipment
- Concrete products
- Plastic goods
Professional services:
- Architects and engineers
- Accounting, audit and bookkeeping
- Financial planners
- Insurance agents
Real estate:
- Commercial buildings
- Light industrial
Wholesale:
- Durable goods
Heavy equipment dealers:
- Construction and mining machinery and equipment
- Industrial machinery and equipment
SMALL BUSINESS
- Contractors
- Distributors
- Restaurants
- Real estate
- Offices
- Retailers
- Services
Eligibility guidelines
Property
Up to $7M TIV per location
- Contractors: up to $3M TIV per location
Liability
Up to $10M annual sales per location
- Contractors: up to $1M payroll or $6M in sales
- Restaurants: up to $6M annual sales per location
- Garage and LROs: up to $5M annual sales per location
CONSTRUCTION
- Commercial general contractors
- Commercial roofing
- Concrete construction
- Electricians
- Excavation
- HVAC
- Plumbing
- Water and sewer
main construction
INLAND MARINE
- Builders risk (new and renovation projects)
- Contractors equipment
- Miscellaneous property floater
- Warehouse legal
- Bailees coverage
- Communications
- Fine arts
- Installation floaters
- Medical equipment
- Trip transit
For detailed information on our risk appetite, view our at-a-glance appetite guides for middle market and construction and small business.
Specialized capabilities to meet your evolving needs
We are on a path of continuous improvement at UFG, relentlessly focused on enhancing our capabilities to meet the ever-evolving needs of agents and policyholders.
Risk management
Our risk control team puts their specialized skills and advanced technology to work for a broad range of industries. In addition to onsite and virtual risk assessments that provide a holistic review of operations, we offer consulting services and access to our United Vendor Network to further strengthen business resilience.
Claims process
With skilled claims specialists and adjusters throughout the country, a dedicated unit for complex exposures and construction defect claims, and service-focused claims advocates who act as a single point of contact, we strive to provide an exceptional claims experience — keeping people at the heart of every claim.
Online quoting
Delivering efficiency and speed, our small business quoting platform at ufgagent.com takes agents from quote to bind in mere minutes for BOPs and supporting lines. It was built by agents, for agents, to deliver a seamless quoting experience.
Service center
Staffed by licensed service underwriters, UFG Service Center handles everything from certificate of insurance requests to billing questions for small business policyholders, with designated points of contact and a goal of one-call resolution.
Personal relationships built through strong local presence
With UFG offices and employees strategically located throughout our regions, we’ve built a strong local presence for you and your customers to depend on. In other words, we’re here for you when you need us.

Responsive service from people who listen
Service that exceeds expectations is a core value at UFG and it all starts with our people, who you can depend on to answer the phone, return your email and take time to listen when you have a unique opportunity to discuss.
To us, the
insurance business is a people business. That’s why we maintain in-house teams for claims, risk control, premium audit, service center and more, as there’s no one we trust more than our own people to uphold our high standards of service
to you.
