Simple Solutions Blog

UFG Agent Update: Carrier Service Center

 March 10, 2022     UFG Insurance    Agents   Business  Read Time: 3 min


Welcome, friends! UFG Agent Update is a series of videos focused on helping insurance agents and those in the industry by giving them tips, offering solutions to common problems and more. Today we’re giving you three reasons why you should take advantage of an insurance carrier’s service center. Enjoy the video! 

Today we’re giving you three reasons why you should take advantage of a carrier’s service center.

Reason number one: It’s hard to find talent for your own agency. People may be retiring or you may have trouble filling open positions – we get it!

Why not lean on a carrier for that expertise instead? They can supplement your team and are masters in endorsements and processing changes – just make sure they don’t outsource the department. Double checking that will be well worth it. And hey, a good service center is great at reducing headaches for you on the agency side. Think of them as agency pain relievers without any side effects!

The second reason is efficiencies. Service centers are here so you can get back to doing what you’re good at. Don’t get caught up in the administrative stuff! Why spend time servicing already loyal customers when you could:

  • Prospect more clients.
  • Network in the community or visit customers.
  • Spend more time with family.
  • Hit the golf course.
  • Start the weekend early for once! 

Lastly, they have knowledgeable staff. Are they licensed agents? Are they experienced? I know that’s the case here with the UFG Service Center. For example:

  • Lindsay has 22 years of experience.
  • Jenny has nearly 17 years of experience.
  • Mandy has been in the industry for over 10 years and recently earned her MBA.

And that’s just a few of them! These are real, experienced people with no phone scripts. Plus, we have designated points of contact for one-on-one help, so say good bye to random-third-day-on-the-job-and-somehow-makes-the-situation-worse-than-it-already-was-call-center person. Yeah, really!

What more can I say? Most service centers are full of exceptional insurance professionals. For some agents, it’s a no-brainer, while others are learning more and testing the waters.

If it was up to me, I’d hit that easy button as many times as I could this year with the UFG Service Center, er, um, a service center, sorry.

All righty, thanks for tuning in! Until next time, catch ya later! 

Keep watching UFG Agent Updates for more great tips.


The information provided is for informational purposes only. Every attempt is made to ensure that the information is accurate; however, it is not intended to replace professional advice. For more information, see Disclaimers & Other Legal Documents.