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Career Opportunities

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Underwriting Coordinator

US-AZ-Phoenix US-CA-Los Angeles


UFG offers you an award-winning workplace and a trustworthy, financially stable company. While we’ve always known our commitment to employees and financial stewardship, it is good to have others recognize our dedicated efforts. We've been named an Iowa Top Workplace by the Des Moines Register for four consecutive years, and included on Forbes’ “America’s Most Trustworthy Financial Companies” every year since 2014. Additionally, UFG is a super-regional property and casualty insurer rated “A” (Excellent) by A.M. Best Company. 


UFG is looking for an Underwriting Coordinator who will be responsible for accurate data entry of decision-making statistical information in a Clariondoor system to compute premiums for our customers.  This individual will also provide high quality technical assistance to our brokers and coworkers.  

  • Accurate entry of statistical information and computing of premium to generate a legal contract for the insured including new and renewal policy contracts, endorsements, cancellations, reporting forms and initial entries for applications and quotes
  • Assist underwriters with information gathering and written correspondence
  • Assist underwriters with set-ups including properly classifying and rating quotes, applications, cancellations, and premium endorsements per guidelines and authority levels.  Refer those outside of guidelines to underwriter and include referral reason(s) and notes on any risk(s).  File Adverse Risks.
  • Perform customer service/public relations such as responding to brokers emails and handling routine telephone inquiries from others including but not limited to brokers, other departments, and underwriters; handling as many calls within authority as possible; and initiate contacts with brokerage to obtain additional information as required.
  • Coach and mentor raters and answer questions from the team
  • Ongoing communication of progress and challenges to Support Staff Supervisor
  • Review, process and/or distribute incoming mail tasks in accordance with authority levels
  • Perform other duties as assigned

  • Associates Degree required
  • Bachelor's Degree preferred
  • Minimum 2 years of customer service experience preferred
  • Minimum of 2 years of insurance industry experience preferred
  • Must be willing to earn a Certificate in General Insurance (AINS) within 2 years of hire date, along with completing other continuing insurance education courses



  • Good memory retention levels for detailed work
  • Ability to handle large workload and prioritize to meet deadlines
  • Promote a positive and professional image and develop productive relationships
  • Demonstrate an open-minded, team-oriented, collaborative work style
  • Strong analytical and math skills

UFG Career Opportunities

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Equal Opportunity Employer

UFG is an equal opportunity employer. All qualified applicants will receive consideration and will not be discriminated against on the basis of race, gender, sexual orientation, gender identity, disability, protected veteran or any other protected status. If you need a reasonable accommodation for any part of the employment process, please email to provide the nature of your request. Only inquires for an accommodation will be responded to. For more information on rights protecting job applicants, click here: Equal Employment Opportunity (EEO), Employee Polygraph Protection Act (EPPA), Family and Medical Leave Act (FMLA).

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