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Risk Management Specialist - Claims

US-IA-Cedar Rapids


UFG offers you an award-winning workplace and a trustworthy, financially stable company. While we’ve always known our commitment to employees and financial stewardship, it is good to have others recognize our dedicated efforts. We've been named an Iowa Top Workplace by the Des Moines Register for four consecutive years, and included on Forbes’ “America’s Most Trustworthy Financial Companies” every year since 2014. Additionally, UFG is a super-regional property and casualty insurer rated “A” (Excellent) by A.M. Best Company.


The Risk Management Specialist will focus on developing and monitoring the framework for an Enterprise Risk Management (ERM) approach to evaluate risk within Claims organization. This will include identifying, evaluating, and managing risk. This position will build relationships and collaborate with internal and external business partners to promote and support a culture of proactive risk management and regulatory compliance.       

  • Responsible for continually analyzing and managing risk for the Claims organization by developing an Enterprise Risk Management (ERM) approach and framework.
  • Collaborate with multiple business areas to analyze claims processes and controls, identify and assess risk management and compliance opportunities, and develop solutions.
  • Present analysis of risk assessment and solutions to various levels of leadership.
  • Coordinate and collaborate with multiple work streams on the implementation of creative solutions.
  • Responsible for the development of tools and metrics that monitor, analyze, and manage risk in support of regional claim operations.
  • Collaborate with regional claims leaders to develop and perform a testing method designed to provide an independent and objective measurement of adherence to internal, regulatory, and statutory compliance within claim files.
  • Oversee the claims manual and recommend changes as necessary.
  • Continually research and oversee claims-related regulatory requirements and processes including, but not limited to, the complaint process, Medicare reporting, OFAC, and other regulatory reporting requirements
  • Administer and oversee adjuster licensing compliance for the Claims organization.
  • Partner with Corporate Compliance and serve as the subject matter expert for the Claims organization. Includes participation of regulatory examinations and facilitates the development and execution of company action plans for the Claims organization.
  • Collaborate with Product Development, Underwriting, and Marketing to evaluate risk related to new or current products, develop solutions for risk prevention, and create new ways to exchange information among the business areas.
  • All other duties as assigned, relevant to the position



  • Four year college degree or equivalent work experience
  • Active participation in insurance industry education programs


  • 10+ years of related experience with a property and casualty insurance company
  • Applicable risk and compliance designations preferred (i.e. ARM)
  • Experience working with Departments of Insurance and other regulatory bodies preferred.
  • Experience with analyzing state and local laws to instrument solutions to operationalize compliance.

Knowledge, skills & abilities:

  • Possess technical expertise and strategic thinking skills
  • Be a strong influencer to promote a strong company culture.
  • Advocate for progress and ability to influence and champion a new way of working.
  • Ability to exercise professional judgment and assume responsibility for decisions which have an impact on business goals, people and expense.
  • Demonstrate ownership with all responsibilities.
  • Ability to effectively interact and build trusting and collaborative partnerships quickly with all levels of internal and external business partners.
  • Ability to operate in an iterative, agile environment with strong cross-discipline team collaboration.
  • Excellent written and verbal communication and presentation skills
  • Excellent analytical and problem solving skills. Demonstrated creativity in resolving unique and challenging business problems.
  • Ability to drive and achieve results, with ability to lead projects to meet both short and long-range goals and objectives.
  • Strong computer skills including Microsoft Office Suite and other business related software.

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Equal Opportunity Employer

UFG is an equal opportunity employer. All qualified applicants will receive consideration and will not be discriminated against on the basis of race, gender, sexual orientation, gender identity, disability, protected veteran or any other protected status. If you need a reasonable accommodation for any part of the employment process, please email to provide the nature of your request. Only inquires for an accommodation will be responded to. For more information on rights protecting job applicants, click here: Equal Employment Opportunity (EEO), Employee Polygraph Protection Act (EPPA), Family and Medical Leave Act (FMLA).

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