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Career Opportunities

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Claims Associate Trainee

US-IA-Cedar Rapids


UFG offers you an award-winning workplace and a trustworthy, financially stable company. While we’ve always known our commitment to employees and financial stewardship, it is good to have others recognize our dedicated efforts. We've been named an Iowa Top Workplace by the Des Moines Register for four consecutive years, and included on Forbes’ “America’s Most Trustworthy Financial Companies” every year since 2014. Additionally, UFG is a super-regional property and casualty insurer rated “A” (Excellent) by A.M. Best Company.


UFG’s claims trainee program is an entry level opportunity for motivated individuals with the desire to become a valued member of our claims team. This is an exciting opportunity to start a career in property and casualty claims.  You will learn all aspects of property and casualty claims following UFG’s best practices.  The training program will occur in Cedar Rapids, IA for approximately 6 – 9 months. Upon completion the incumbent will transition into an Inside Claims Representative.


  • Gaining knowledge of the claim assignments and claims processing.
  • Review and interpret policy coverages.
  • Conduct a thorough investigation which will include telephone interviews from the insured, witnesses and others possessing facts concerning the claim. 
  • Write reports for the claim file and document all activity relating to the loss.
  • Review and evaluate damages to negotiate with contractors/body shops on severity and the method of repair. 
  • Prepare claims files for arbitration and/or subrogation.
  • Communicate with the insured, claimant and agency coverages available for the particular loss and what damages are owed per the policy.
  • Regular attendance.
  • Perform other job duties as assigned.

  • Four year college degree is preferred
  • Related claims or insurance experience preferred
  • Desire to learn, develop and understand claims practices
  • Strong written and verbal communication skills
  • Must have strong analytical and decision making skills
  • Must have the ability to stay organized and prioritize multiple assignments


UFG Career Opportunities

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Equal Opportunity Employer

UFG is an equal opportunity employer. All qualified applicants will receive consideration and will not be discriminated against on the basis of race, gender, sexual orientation, gender identity, disability, protected veteran or any other protected status. If you need a reasonable accommodation for any part of the employment process, please email to provide the nature of your request. Only inquires for an accommodation will be responded to. For more information on rights protecting job applicants, click here: Equal Employment Opportunity (EEO), Employee Polygraph Protection Act (EPPA), Family and Medical Leave Act (FMLA).

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